Shipping Policy – Nutihez

🇮🇳 Domestic Shipping (India)

We ship all Nutihez Ayurvedic medicines and health supplements to every serviceable pin code across India. Our orders are carefully packed to ensure safe delivery in the best condition.

Logistics Partners (India)

We work with India's most trusted courier and logistics networks to ensure timely, reliable delivery:

🚛 Delhivery

📦 Xpressbees

🔵 Blue Dart

🟠 Ekart Logistics

📮 India Speed Post

The courier partner is assigned automatically based on your pin code and delivery feasibility.

Estimated Delivery Time

Location	Estimated Delivery
Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata)	2 – 4 business days
Tier-2 & Tier-3 Cities	3 – 6 business days
Remote / Rural Areas	5 – 10 business days
North East & Hilly Regions	7 – 14 business days

Business days exclude Sundays and public holidays. Actual delivery times may vary during festivals, strikes, or natural disruptions.

Shipping Charges

Order Value	Shipping Charge
Below ₹599	₹49 (standard shipping)
₹599 and above	🎉 FREE Shipping
Prepaid Orders	Priority dispatch within 24 hrs
Cash on Delivery (COD)	Additional ₹30 COD handling fee

      📦 Order Processing: Orders placed before 2:00 PM IST on business days are typically dispatched the same day. Orders placed after 2:00 PM or on weekends / holidays are dispatched on the next business day.
    

🌍 International Shipping

Nutihez ships Ayurvedic medicines and wellness supplements to select international destinations. All international orders comply with the destination country's import regulations for Ayurvedic / herbal products.

International Logistics Partners

✈️ DHL Express

📦 FedEx International

📮 EMS Speed Post (India Post)

Estimated International Delivery Time

Region	Estimated Delivery
USA, UK, Canada, Australia	7 – 14 business days
UAE, Middle East, Southeast Asia	5 – 10 business days
Europe	10 – 18 business days
Rest of the World	14 – 25 business days

      ⚠️ Important for International Orders: Customs duties, import taxes, and local levies applicable in the destination country are the sole responsibility of the buyer. Nutihez is not liable for delays caused by customs clearance. Delivery timelines may vary depending on destination country regulations and courier capacity.
    

International Shipping Charges

International shipping charges are calculated based on the destination country, package weight, and dimensions. The exact shipping fee will be displayed at checkout before payment. We recommend choosing DHL or FedEx for faster and trackable international delivery.

🔍 Order Tracking

Once your order is dispatched, you will receive an SMS and/or email with your tracking number and a link to track your shipment in real time.

Domestic orders can be tracked via the respective courier's website (Delhivery, Xpressbees, Blue Dart, Ekart, or India Post).
International orders can be tracked via DHL, FedEx, or the EMS tracking portal.
If you do not receive a tracking update within 48 hours of your expected dispatch date, please contact our support team.

📦 Packaging & Product Safety

All Nutihez products are packed with care to maintain product integrity during transit:

Products are sealed and tamper-proof before shipping.
Fragile or liquid items are cushion-packed to prevent breakage.
Outer packaging is discreet and does not reveal product contents.
Temperature-sensitive products (if applicable) are packed with appropriate insulation.

If your parcel arrives damaged or with tampered packaging, please refer to our Returns & Refund Policy and contact us within 48 hours of delivery.

📞 Shipping Support

For any shipping-related queries, delays, or concerns, our support team is available:

Helpline: +91 86993 45502 | +91 78888 30586
Email: info@nutihez.com
WhatsApp: Chat with us
Support Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST

🚚 Shipping Policy